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Long Text Area Field Character Limit Error Caused by Newline Counting in Salesforce UI

Date de publication: Dec 23, 2025
Description

In Salesforce, pressing the Enter key (newline) in a Long Text Area field counts as two characters in the UI — a Line Feed (LF) and a Carriage Return (CR). However, automation tools such as Salesforce Flow treat a newline as only one character (Line Feed: \n).
This difference in character count recognition between the Salesforce UI and internal automation processes can cause a "Data value too large" error when a user attempts to save a Long Text Area field whose character count — as calculated by the UI — exceeds the defined field limit.

Résolution

Root Cause

When a user presses Enter in the Salesforce UI, the system inserts both a Carriage Return and a Line Feed character (CRLF), counting as 2 characters. Automation processes like Flow insert only a Line Feed (LF), counting as 1 character. This mismatch means text populated by automation near the field's character limit may exceed the limit when a user attempts to edit and save it in the UI.

Workaround 1: Allow Margin for Character Limit

Design automation processes (such as Salesforce Flow) to populate Long Text Area fields with content that stays well within the field's character limit — for example, targeting no more than 80% of the maximum limit. Alternatively, increase the character limit of the Long Text Area field to a value with sufficient margin above the expected maximum input.

Workaround 2: Remove or Replace Newlines

If the error message "Data value too large" appears when saving in the UI, delete unnecessary blank lines in the text field to reduce the character count. Each removed newline reduces the UI character count by 2.

Numéro d’article de la base de connaissances

005237044

 
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Salesforce Help | Article