Experience Cloud: Automatic Topic Assignment May not work

Once a topic has been assigned to a Knowledge article from [Workspaces] > [Content Management], the Automatic Topic Assignment feature will not work even if Data Categories are added later, regardless of the assignment method or if the topics have been deleted. To resolve this, archive and republish the Knowledge article after adding Data Categories to trigger the Automatic Topic Assignment and add the new topics.

• Prerequisites: Add Archive and Restore Actions
  1. Go to [Setup] > [Object Manager] > [Knowledge].
  2. Click [Page Layouts] and select the relevant page layout.
  3. Add "Archive" and "Restore" from Mobile & Lightning Actions to the page layout.
  4. Click [Save].

• Archive and Republish Steps
  1. Click [Archive] on the existing Knowledge article.
  2. Click [Restore].
  3. Add the data categories you want to auto-assign if they are not added.
  4. Click [Publish].