Loading

Unable to Save Due to Character Limit Error in Lead Field Mapping

Udgivelsesdato: Jan 24, 2026
Beskrivelse

In lead field mapping, if the character limit of the target text field is less than that of the lead text field, an error message "We can't save your field mappings." may appear, preventing the settings from being saved.

Løsning

This error occurs because Salesforce validates that the target field can accept the full character range of the source field during lead conversion. To resolve it, increase the character limit on the target object's field to match or exceed the Lead field.

 

Follow these steps to change the character limit of the target text field in the target object (such as Account, Contact, Opportunity) to be the same as or greater than that of the lead text field:

 

  1. Open [Object Manager] from [Setup]. 
  2. Select the target object (e.g., Account). 
  3. Click [Fields & Relationships] and select the target text field. 
  4. Click [Edit] and change the "Length" to be the same as or greater than that of the lead field. 
  5. Click [Save]. 

 

After that, try saving the lead field mapping again.

Vidensartikelnummer

005237051

 
Indlæser
Salesforce Help | Article