Loading

Service Warning "Some messaging components aren't supported in text preview" in Einstein Bot Builder

Fecha de publicación: Dec 18, 2025
Descripción

This warning appears because Agentforce Service (formerly Service Cloud) Einstein Bot Builder text preview does not support specific Messaging Components, indicating the following are unavailable:

  • Authentication
  • Custom
  • Form
  • Payment 

Bot dialog steps that reference these components will not function in text preview.

Solución

To confirm a full preview for Enhanced Bots, test it through an actual web page.

Número del artículo de conocimiento

005237063

 
Cargando
Salesforce Help | Article