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Customizing the Recipient Picklist for Salesforce Chatter Posts Is Not Possible

Veröffentlichungsdatum: Jan 21, 2026
Beschreibung

When posting to Salesforce Chatter, users may want to customize the recipient picklist options — such as removing default options like '[Organization Name] (Internal users only)' or 'All users with access,' or adding specific users or groups as recipients. This article explains that customization of this picklist is not supported and provides available workarounds.

Lösung

It is not possible to customize the content of the drop-down menu (picklist) for selecting recipients when posting to Chatter.

The two default options, such as "[Organization Name] (Internal users only)" and "All users with access," are fixed standard features.

You cannot remove them or add new recipients through settings.

 

Workaround

If you wish to share information with specific users or groups, consider one of the following methods:

  1. Mention the specific users individually within the body of the post.

  2. Create a Chatter group containing the users and mention that Chatter group.

 

Note: To ensure users receive notifications when a Chatter group is mentioned, each member must set their group notification settings to Every Post in their personal settings.

Zusätzliche Ressourcen

Additional Information :

Create Chatter Groups

Post Visibility

Nummer des Knowledge-Artikels

005239565

 
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Salesforce Help | Article