Certification Exam Voucher Purchases

Pearson’s Salesforce Exam Voucher Store is a brand-new self-service platform for certification vouchers. Now anyone can easily purchase vouchers on your own! For more information, visit the Self-Service Exam Voucher Store FAQ.

Table of Contents

Signature/Premier Discounts
Partner Tier Discounts

As a Premier/Signature Customer or Partner, you may be eligible for a discount on your voucher purchases. In order to request this discount, please see the instructions below. 

Note: Only one code per individual can be requested each calendar month.

Signature/Premier Discounts

If you are a Signature/Premier Customer and want to request your associated discount for exam voucher purchases, please submit a case.

1. Navigate to Salesforce Help.

2. Log in using the account associated with your Trailhead Org. If you need to switch the Org, follow the steps below: 

   1. Option 1: From My Cases dropdown 

      1. Click Manage All Orgs.

      2. Select your Trailhead Org.

      3. Click Get Support.

      4. Ask Agentforce to create a case.
         

   2. Option 2: From My Cases dropdown 

      1. Click My Cases.
         
         
      2. Click on Select an Org box.
         
         
      3. Select your Trailhead Org.
         
         
      4. Click on Ask Agentforce to create a case.

3.  Share as much detail as possible: 

   1. Specify that you are requesting the discount code for purchasing exam voucher codes in bulk.

   2. Indicate your Signature or Premier entitlement.

   3. Specify region, according to your location.
      
      

The support team will validate that you are a Signature or Premier Customer. Once validated, they will  provide you with a discount code to purchase vouchers on the Pearson’s Salesforce Exam Voucher Store at checkout.

For more information about the Premier and Signature Benefits, please visit the Trailhead Discounts for Premier and Signature Customers Help article. 

Partner Tier Discounts

If you are a Partner and want to request your partner program tier-based discount for exam voucher purchases, please submit a case in the Partner Community. To ensure proper case routing, log into your Partner Org when submitting the case. For more details, refer to the Partner Case Management Guide.

Follow the below steps to open your benefit case: 

1. Navigate to Salesforce Help.

2. Log in using the account associated with your Partner Org. If you need to switch the Org follow the steps below:

   1. From My Cases dropdown

      1. Click Manage All Orgs.

      2. Select your Partner Org.

      3. Click Get Support.
         

3. Ask Agentforce to create a case.

4. In the case’s subject line, enter Partner Program Benefit: Discount Code for Exam Voucher Purchases.

5. In the case’s description, specify that you are requesting the discount code for purchasing exam voucher codes and your partner tier (if known).

6. When prompted to select a product, click Pick a different product / topic.

7. For Product, select Partner Program & Benefits.

8. For Topic, select Partner Training.
   
   

The Partner Community support team will validate your Partner Tier. Once validated, they will provide you with a discount code to purchase vouchers on the Pearson’s Salesforce Exam Voucher Store at checkout. 

For more information about the Partner Program Voucher Benefits, please visit the Partner Program FAQ: Certification Exam Vouchers.