Computer Requirements for Salesforce Bring Your Own Device Certification Events Exams

Learn the computer system requirements to successfully prepare your device for a Bring Your Own Device (BYOD) Salesforce certification event.

Table of Contents

Install Browser Lock
Operating System Requirements
Firewall

For any in-person Salesforce certification event with proctored exams, where the event is Bring Your Own Device (BYOD) and for all online proctored exams there are updated computer system requirements that must be completed before your scheduled exam.

First, the Browser Lock program must be installed prior to your arrival to the event for security purposes. Then, your device must meet the operating system requirements for taking a Salesforce certification exam.

Install Browser Lock

It is important you have downloaded and installed the Browser Lock: program before you arrive onsite to your event or before your scheduled online proctored exam. Browser Lock is simple to install and no additional modifications to your computer are required.

Follow the steps below to download and install Browser Lock:

Step 1: Ensure you have the ability to download and install software on your machine.

If you do not have Admin privileges on your device, you will not be able to launch your exam.

Step 2: Download Browser Lock. Links differ by operating system, see below.

Step 3: Install the downloaded file.

If you are unable to download Browser Lock, please open a case for assistance.

Operating System Requirements

Windows Systems

• Windows 11 and 10 (64-bit) – (excluding ‘S Mode’)
• Note: Windows Operating Systems must pass Genuine Windows Validation.

Mac Systems

• MacOS 14 and above – (excluding beta versions)
• Note: MacOS, starting with Mojave, now requires permission from the user to allow any hardware access to an application, which includes OnVUE (proctorapp). Candidates should be prompted to allow this application.

Unsupported operating systems:

• Windows 8/8.1, Windows 7, Windows XP, and Windows Vista
• Linux/Unix and Chrome based Operating Systems
  
  
  

Firewall

• Corporate firewalls should be avoided as they often cause this delivery method to fail.
• VPNs and proxies should not be used.
• We recommend testing on a personal computer. Work computers generally have more restrictions that may prevent successful delivery.

For a full list of technical requirements to successfully complete a Salesforce exam on your device, see the OnVUE Candidate Technical Requirements.