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Retake Policy for Salesforce Certification Exams


Explore the guidelines and fees associated with retaking Salesforce certification exams.


Table of Contents

Salesforce Certification Exam Retake Policies
Overall Retake Pricing
Retake Pricing for Accredited Professional Exams
Retake Pricing for Administrator Exams
Retake Pricing for Architect Exams
Retake Pricing for Business Analyst Exams
Retake Pricing for Consultant Exams
Retake Pricing for Data Analyst Exams
Retake Pricing for Designer Exams
Retake Pricing for Developer Exams
Retake Pricing for Marketer Exams
Retake Pricing for Product-Focused Exams
Retake Pricing for Sales Professional Exams

Salesforce Certification Exam Retake Policies

Within each release cycle, you have 3 chances to take the same certification exam (i.e., Salesforce Certified Platform Administrator).

  • If you fail your first exam attempt within a release cycle, you must wait 24 hours before registering for a second attempt.
  • If you fail your second attempt within a release cycle, you must wait 14 days before registering for a third attempt.
  • If you fail your third attempt within a release cycle, you must wait until the next release cycle begins before registering for the exam again.
  • Attempts will reset with the beginning of the next release cycle.

Certification Release Cycle Exam Launch Date*Exam Close Date*
 Spring '26 4/23/20268/23/2026
Summer '268/27/202612/6/2026
 Winter '26 12/11/2025 4/19/2026


Note: All dates are subject to change.


Overall Retake Pricing

  • The cost to retake an exam is 50% of its original price. Pearson will automatically adjust the cost to the retake price.

  • Foundations exams do not have a retake fee. 

    Note: Certification exams are taxable per local laws. Taxes will be collected at the time of registration.


Retake Pricing for Accredited Professional Exams

 Certification Name Retake Price
 All Accredited Professional exams* USD 150


*Note: All Accredited Professional exam retake pricing matches the first attempt pricing of USD 150. There is no discount for exam retakes.


Retake Pricing for Administrator Exams

 Certification Name Retake Price
 Salesforce Certified CPQ Administrator  USD 100
 Salesforce Certified Platform Administrator USD 100
 Salesforce Certified Platform Administrator II USD 100
 Salesforce Certified Platform Administrator Practice Test USD 20
 Salesforce Certified Platform App Builder USD 100
 Salesforce Certified Platform Foundations USD 0
 Salesforce Certified Slack Administrator USD 100
Salesforce Certified Tableau Server AdministratorUSD 100



Retake Pricing for Architect Exams

 Certification Name Retake Price
Salesforce Certified Application Architect USD 200
 Salesforce Certified B2B Solution Architect USD 200
Salesforce Certified B2C Commerce Architect  USD 200
Salesforce Certified B2C Solution Architect USD 200
Salesforce Certified Platform Data Architect USD 200
 Salesforce Certified Platform Development Lifecycle and Deployment Architect USD 200
 Salesforce Certified Heroku Architect USD 200
 Salesforce Certified Platform Identity and Access Management Architect USD 200
Salesforce Certified Platform Integration Architect USD 200
 Salesforce Certified MuleSoft Platform Architect USD 200
 Salesforce Certified MuleSoft Platform Architect I USD 200
 Salesforce Certified Platform Sharing and Visibility Architect USD 200
 Salesforce Certified System Architect USD 200
 Salesforce Certified Tableau Architect USD 200
 Salesforce Certified Technical Architect - Architect Evaluation USD 750
Salesforce Certified Technical Architect - Architect Review Board ExamUSD 2,250



Retake Pricing for Business Analyst Exams

Certification NameRetake Price
Salesforce Certified Business AnalystUSD 100



Retake Pricing for Consultant Exams

 Certification Name Retake Price
Salesforce Certified Agentforce Life Sciences ConsultantUSD 100
Salesforce Certified CRM Analytics and Einstein Discovery ConsultantUSD 100
Salesforce Certified Data 360 Consultant USD 100
Salesforce Certified Education Cloud Consultant USD 100
Salesforce Certified Experience Cloud Consultant USD 100
Salesforce Certified Field Service Consultant USD 100
Salesforce Certified MuleSoft Catalyst Consultant USD 100
Salesforce Certified MuleSoft Integration Foundations USD 0
Salesforce Certified Nonprofit Cloud Consultant USD 100
Salesforce Certified Nonprofit Cloud Consultant (NPC) USD 100
Salesforce Certified OmniStudio Consultant USD 100
Salesforce Certified Revenue Cloud ConsultantUSD 100
Salesforce Certified Sales Cloud Consultant USD 100
 Salesforce Certified Service Cloud Consultant USD 100
 Salesforce Certified Slack Consultant USD 100



Retake Pricing for Data Analyst Exams

Certification NameRetake Price
Salesforce Certified Tableau Data AnalystUSD 100



Retake Pricing for Designer Exams

 Certification Name Retake Price
 Salesforce Certified Platform Strategy Designer USD 100
 Salesforce Certified Platform User Experience Designer USD 100



Retake Pricing for Developer Exams

 Certification Name Retake Price
 Salesforce Certified B2C Commerce Cloud Developer USD 100
 Salesforce Certified Marketing Cloud Engagement DeveloperUSD 100
 Salesforce Certified MuleSoft Hyperautomation Developer USD 100
 Salesforce Certified Industries CPQ Developer USD 100
 Salesforce Certified JavaScript Developer USD 100
 Salesforce Certified MuleSoft Developer USD 100
 Salesforce Certified MuleSoft Developer II USD 100
 Salesforce Certified OmniStudio Developer USD 100
 Salesforce Certified Platform Developer USD 100
 Salesforce Certified Platform Developer II USD 100
 Salesforce Certified Slack Developer USD 100



Retake Pricing for Marketing Exams

 Certification Name Retake Price
 Salesforce Certified Marketing Cloud Account Engagement Consultant USD 100
 Salesforce Certified Marketing Cloud Account Engagement Foundations USD 0
 Salesforce Certified Marketing Cloud Engagement Administrator USD 100
 Salesforce Certified Marketing Cloud Engagement Consultant USD 100
 Salesforce Certified Marketing Cloud Engagement Developer USD 100
 Salesforce Certified Marketing Cloud Email Specialist USD 100



Retake Pricing for Product-Focused Exams

Certification NameRetake Price
Salesforce Certified Agentforce SpecialistUSD 100
Salesforce Certified Tableau Desktop FoundationsUSD 0



Retake Pricing for Sales Professional Exams

 Certification Name Retake Price
 Salesforce Certified Sales Foundations  USD 0
 
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