Loading

Salesforce Certification Online Proctoring Technical Requirements (Windows Operating System)

 

Learn the technical requirements for your Windows operating system to successfully complete an online-proctored Salesforce certification exam. If you will be testing with a Mac operating system, see Salesforce Certification Online Proctoring Technical Requirements (Mac).

Please review the OnVUE Candidate Technical Requirements PDF to ensure your Windows operating system meets the recommended specifications to take an online-proctored Salesforce certification exam.

 

Windows System Requirements

  • Operating system: Windows 10 or Windows 11
  • RAM: 4 GB minimum
  • Processor: 1.4 GHz or faster 
  • Browser: Chrome (latest) or Firefox (latest)
  • Webcam: Built-in or USB webcam (1280×720 minimum resolution) 
  • Screen resolution: 1024×768 minimum
  • Internet: Stable broadband, minimum 1 Mbps upload and download 

 

Before You Start Your Exam

  • Disable all VPN software (including Zscaler, GlobalProtect, Cisco AnyConnect).
    Pearson OnVUE (Pearson's online proctoring platform) cannot run alongside VPN.'

  • Close all other applications, especially screen recorders, streaming apps, and video conferencing software (Zoom, Teams, WebEx).

  • Plug your laptop into power — battery-only mode can cause issues.

  • Disconnect any extra monitors — OnVUE requires a single screen.

  • Run the OnVUE system test at least 24 hours before your exam.

 

NOTE: Verify exact specifications against the Pearson VUE requirements PDF linked
in the article — requirements are updated periodically and the article body should
be kept in sync.

 
Laden
Salesforce Help | Article