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Salesforce Certified AI Associate FAQ

Introducing the Salesforce AI Associate certification exam! The Salesforce Certified AI Associate will validate foundational skills in ethical and responsible handling of data as they apply to AI in CRM.

Q: Who is this certification designed for?
A: The Salesforce AI Associate credential is designed for individuals who may have knowledge of AI, whether they are beginners or individuals with more experience. The Salesforce Certified AI Associate should be able to provide informed strategies and guide stakeholder decisions based on Salesforce's Trusted AI Principles. Candidates should be familiar with data management, security considerations, common business and productivity tools, and Salesforce Customer 360.

Q: Are there any prerequisites?
A: There is no prerequisite for the Salesforce Associate certification exam.

Q: What will this certification cover?
A: The Salesforce Certified AI Associate exam is for individuals who want to demonstrate their knowledge, skills, and experience in the following key areas:

  • AI Fundamentals: 17%
  • AI Capabilities in CRM: 8%
  • Ethical Considerations of AI: 39%
  • Data for AI: 36%

For more details, please visit the Salesforce Certified AI Associate Exam Guide.

Q: What is the cost of the AI Associate certification exam?
A: The registration price for the Salesforce Certified AI Associate exam is free* for the first attempt. For more information about Certification Exam Pricing, check out the Certification Exam Pricing article.

  • Note: Certification exams are taxable per local laws. Kryterion will collect taxes in Webassessor at the time of registration.
  • *On September 23, 2024 at 8am PT, the Salesforce Certified AI Associate exam pricing and retake pricing was updated. Learn more here.

Q: When can I register for the exam?
A: Exam registration and delivery is available now. Schedule your exam today.

Q: What trails, courses, or badges do you recommend to prepare for this certification?
A: To prepare for the AI Associate exam, we recommend the following resources:

Q: How do I maintain my AI Associate certification?
There is no required maintenance for the Salesforce Certified Associate exam. Continued learning is encouraged through the Trailblazer Community, Trailhead, and Trailhead Academy.

Q: Are there any promotions I can complete to obtain a discount?
A: At this time, there are no promotions directly related to Salesforce Certified Associate. Be sure to keep an eye out in the Trailblazer Community!

Q: Where can I find more information?
A: Visit Trailhead’s Salesforce Certified AI Associate webpage to learn more.
 

 
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Salesforce Help | Article