Trailhead GO for iOS FAQ

With Trailhead's mobile app, you can easily access personalized learning, connect with millions of Trailblazers globally, and contact Salesforce support. 

How can I download the Trailhead GO mobile app?
To download the Trailhead mobile app, go to the app store on your iOS or iPadOS device and search for Trailhead or click this link to download. 

To learn more about Trailhead GO for Android, check out the article Trailhead GO for Android FAQ

What version of OS is required in order to use the Trailhead app for iOS?
Trailhead for iOS requires OS version 16 or higher.

How do I log in/ sign up for the Trailhead app?
Your credentials to log in on the app are the same as you log in on the web. 
You will have the following options to choose from: Salesforce, Google, LinkedIn, Sign on with Apple, Facebook, and email.

Can’t log in?
If you’re having trouble logging in, click on Can’t log in? Then, enter your email. A one-time password will be sent to your email, and you will be prompted to enter the one-time password on the next screen.

Check out our article Sign Up and Log In to Trailhead Using a One-Time Password to learn about one-time passwords.

You can also view our article Trailhead Login Solutions for troubleshooting tips.

Sign up
To sign up for Trailhead, you’ll have the following options: Salesforce, Google, LinkedIn, and email. After you make your selection, enter the required information. Congrats, you created your account and are now ready to hit the Trails!

Check out our article Create a Trailhead Account for more tips.

What can I see and do with my profile?
In the Profile tab, you will see the following:
-Your name and title
-Your Trailblazer rank, which includes badges, points, and Trails
-Badges earned
-Your details

Note that you will not be able to make edits to your profile on the mobile app.

What can I do with the Trailhead app?

Earn badges: Log in to Trailhead to learn new skills and earn badges.

Get Recommendations: Trailhead features recommendations powered by Einstein and will suggest badges on the Today tab based on your activity.

Get Salesforce support: Chat directly with a support agent for troubleshooting and manage all of your cases directly in the app. 

Get Daily Reminders: Set up a daily reminder to help you meet your learning goals. You can change the settings from the More tab and selecting Reminders.

Get Notifications: Enable notifications to get the latest from Trailhead to help you on your learning journey. After completing a badge, you’ll be prompted to enable notifications. Additionally, you can change the settings from the More tab and selecting Application Settings.

Filter: click on the Learn tab, and select the arrow for Trails, Modules, Projects, or Trailmixes. Then, click Filter on the top right corner of the screen to filter by role, level, or product.

Track progress: See where you are on your learning journey by checking your Trailblazer Rank. 

Favorite content: Favorite a trail, module, or project to see it in the Today tab.

Search: click on the Search tab and enter the name or topic of the Trail, Module, or Project.

Share content with your network: After you've completed a module, click on the three dots in the top right-hand corner and click “share module” to share with your personal or professional network. 

Invite to Trailhead: Invite your friends and colleagues to start learning on Trailhead by clicking on the More tab and selecting “Invite your friends to Trailhead”. Then select a person from your contacts and how you’d like to share.

**Note: modules with Hands-on Challenges can’t be completed on Trailhead GO at this time. You will be prompted to complete the challenge on a desktop.

How do I delete my Trailblazer Profile Account?

The Trailblazer Profile is your single log in to access to Trailhead, Trailblazer Community, AppExchange, Commerce Cloud Developer Center, Events, IdeaExchange, and Salesforce Help. Before deleting your Trailblazer Profile account that's used to log in to Trailhead, please make sure you’re aware of what happens to your profile and history.

Account deletion means that all your profile data is deleted. Deletion removes your badges, points, and superbadges from your profile, and they can’t be retrieved again.

Posts you wrote remain visible after you delete your account, but they show as posted by an anonymous alias. If you want your posts removed, please delete them before deleting your account.

Deleting your account is permanent and can’t be undone.

To delete your account, Submit a Case and select Topic: Trailhead Mobile App, select Reason: Trailhead Account, and click Log a Ticket; complete Case Submission Form. You will be notified when the case is complete.