This article explains the issue where the error "You must enter a valid value" appears when setting an Organization-Wide Email Address in Process Automation Settings. This occurs due to the Purpose setting of the Organization-Wide Address.
This error occurs when the Purpose of the Organization-Wide Address you are trying to use is set to Default No-Reply Address. To use the address in Process Automation Settings, you must change the Purpose to User Selection and Default No-Reply Address.
Resolution
Change the settings using the following steps:
(Note) Organization-Wide Addresses with the Purpose set to Default No-Reply Address also do not appear in the Email Approval Sender dropdown list in Process Automation Settings.
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