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Cannot Disable Activity Reminder Cards or Bell Notifications Independently in Lightning Experience

Data pubblicazione: Jan 28, 2026
Descrizione

This article explains why users continue to receive both pop-up reminder cards and bell notifications for Activities (Events and Tasks) in Lightning Experience, even when they want to disable only one of these notification types.

In Lightning Experience, Activity Reminder settings are managed in Personal Settings → Calendar & Reminders → Activity Reminders. These settings control how reminders are delivered.

For example, a user may ask: “Why do I keep getting pop-up reminders when I only want the bell notification?” This occurs because both notification types are tied to the same setting and cannot be configured separately.

Risoluzione

Behavior Overview

In Activity Reminders personal settings, enabling the following options triggers both a card-style pop-up reminder and a bell notification at the scheduled time:

  • Show Event Reminders in Lightning Experience
  • Show Task Reminders in Lightning Experience

Current Limitation

There is no available setting to disable only the pop-up (card display) or only the bell notification. These notifications are linked and function together - either both are enabled or both are disabled.

Additional Information

This is expected behavior in Lightning Experience. Users who want to avoid pop-up reminders must disable Activity Reminders entirely, which also disables bell notifications.

Numero articolo Knowledge

005299574

 
Caricamento
Salesforce Help | Article