Field Length consideration for CustomProductName on OrderItem Object in Revenue Cloud

In Revenue Cloud Advanced (RCA), the Name field on the Product2 object and the CustomProductName field on the QuoteLineItem object both support up to 255 characters.

However, on the OrderItem object, the CustomProductName field is limited to 80 characters.

As a result, when product names exceed 80 characters, downstream processes such as Quote-to-Order can fail. To avoid this, Users can implement a Before Save automation (Flow or Apex) to shorten the CustomProductName value on the QuoteLineItem or OrderItem object before record creation or implement a validation rule to restrict the Product's Name to 80 characters.