Marketing Cloud Personalization | Troubleshooting

General Issues

Need to verify the Dataset technical ID
=> How to Find Your Dataset Name

Errors or display issues when opening the administrative interface
=> Error Appears When Accessing Admin UI in Specific Browsers

Events from the website are not reaching Personalization
=> Website Events Not Appearing in Event Stream

CORS errors appearing in the browser console
=> CORS Errors: Causes and Resolutions

Campaigns and Templates

Web Campaign is not displaying as expected
=> Website Events Not Appearing in Event Stream

Web Campaign is not displaying due to CORS errors
=> CORS Errors: Causes and Resolutions

Need to export users targeted by a campaign or statistics for a specific period
=> How to Export Campaign Statistics or Audiences for a Specific Date Range

Salesforce Interactions SDK Launcher (Chrome Extension)

The SDK Launcher is not operating normally (e.g., displaying a blank screen)
=> Salesforce Interactions SDK Launcher Is Not Working Properly

Einstein Recipes

Recommendations are not appearing while the Recipe status is "Training"
=> Recommendations Not Displaying While Einstein Recipe Status is "Training"

"From user attribute" filtering is not yielding expected results for Related Catalog Objects
=> Recipe "from user attribute" Filtering Issue with Related Catalog Objects

Other Troubleshooting

The account name in the JavaScript tag URL is a random string instead of a brand name
=> About the Account Name in JavaScript Tag URLs Being a Random String

Unsure how to configure notification recipients for Guardian alerts
=> Guardian Notification Recipients