Ingest File Attachments from All Salesforce Objects outlines the process to Salesforce record file attachments into Data 360. Understanding this process is critical to managing costs and controlling which files are ingested.
When files are attached in Salesforce CRM and brought to Data 360, three streams are involved:
These are metadata tables that point to files (not the files themselves). Ingesting them from CRM to Data 360 is unmetered as it uses the Internal Data Pipeline. Files are stored in Data 360 storage, which does not impact consumption credits but does affect your data storage allowance.
Consumption occurs when you:
This triggers Unstructured Data Processed usage based on file size. For example:
Consider the following options to control which files are processed in your Search Index:
How It Works:
Two user permission options can be applied to the Data 360 Connector user in Salesforce:
Files can be marked as vetoed by setting the IsInternalOnly field on the ContentDocument object in Salesforce.
Implementation Requirements:
IsInternalOnly is not a field on the UI and needs to be set programmatically (Flow, Apex, REST API, or external integration)
IsInternalOnly on file creation based on criteria
Expected Results:
Once set to true, the file will be removed from the ContentDocument data stream/DLO in Data 360.
Use Case: Best for organizations that want to systematically exclude specific files from Data 360 ingestion based on business rules or file attributes.
Resources:
How It Works:
Search Index processing respects Data Space Filters. Files will only be processed if their linked records are included in your Data Space. You can use Data Space Filters to limit records processed during the creation of the Search Index.
Important Considerations:
Use Case: May serve as an alternative to Data Transforms for limiting records processed during Search Index creation, provided that the filtering logic is simple enough for Data Space Filters to support.
Resources:
How It Works:
Data Transforms allow you to filter the records from one DLO or DMO and output them filtered subset to a new DLO or DMO. A Search Index can then be created on the filtered DMO to limit the file attachments processed.
Important Considerations:
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