Loading

How to handle receiving the email: Mobile Publisher (Android): [Mobile Publisher Action Required: Missing Invitation to Google Play Store]

Fecha de publicación: Feb 26, 2026
Descripción
This article is intended for customers who have subscribed to Mobile Publisher and are submitting an Android application. It applies specifically to customers who have received the above email.
 
Upon receiving this email, additional action is required in the Google Play Console.
 
In order for Salesforce to access the customer's Google Play Store to build the Mobile Publisher application, permissions must be granted and an invitation must be sent to the xxxxx@salesforcemobilepublisher.com address listed in the received email.
 
Since it's possible the invitation has not yet been completed, please follow the steps in the Resolution below to verify your setup.
Solución
For details on the setup procedure, please refer to the following documentation:
 
Reference: Grant Permission to Distribute Your Branded App
------------------
Invite the Salesforce Developer ID
 

1.Navigate to Users and Permissions and click Invite New Users.

2.Enter the Salesforce Developer Email you copied from your clipboard and don’t set an expiration date.

3.Under App Permissions, click Add App and select the placeholder app you created earlier, then click Apply.

4.In the pop-up window, select the following permissions:
a.View app information (read-only)
b.View financial data
c.Manage orders and subscriptions
d.Edit and delete draft apps
e.Release to production, exclude devices, and use Play App Signing
f.Release apps to testing tracks
g.Manage testing tracks and edit tester lists
h.Manage store presence
i.Reply to reviews

5.Click Invite User.

-------------------------
 
If you have any questions, please contact Support with your question along with the following information:
  • Organization ID:
  • Mobile Publisher application name:
  • Date, subject, and full body of the received email:
Número del artículo de conocimiento

005315591

 
Cargando
Salesforce Help | Article