Loading
Salesforce から送信されるメールは、承認済ドメインからのみとなります続きを読む

Salesforce Outlook Integration Hangs for OWA Users with “This app can take some time to load”

公開日: Feb 27, 2026
説明

With Salesforce Service and Sales products, due to Microsoft migrating Outlook over the web domain from https://outlook.office.com to https://outlook.cloud.microsoft, Outlook Integration users can experience an issue during login where the add-in hangs with the message “This app can take some time to load” and spinning dots.

The Microsoft announcement can be found at https://learn.microsoft.com/en-us/microsoft-365/enterprise/cloud-microsoft-domain?view=o365-worldwide.

解決策

To resolve the problem where OWA users' integration hangs, Salesforce administrators can add the https://outlook.cloud.microsoft domain to the Microsoft® Outlook® Web App Domain section on the org's "Outlook Integration and Lightning Sync" setup page to resolve the issue.

Salesforce will also release a patch in the near future to add this new domain to the page by default.  

For more information, see Outlook Integration Does Not Load in Outlook Web Access.

ナレッジ記事番号

005316043

 
読み込み中
Salesforce Help | Article