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Marketing Cloud Intelligence - Login Error in Marketing Cloud Intelligence After Password Reset

Fecha de publicación: Mar 24, 2026
Descripción

After successfully resetting their password, users may encounter the following error message during the login process, preventing them from accessing the environment:

Login Error Image

Error Message:

There was a problem approving your request
We can't complete your request at this time.

Please try again later.

Solución

To resolve this issue, an administrator must reset the user's MFA settings

Número del artículo de conocimiento

005317318

 
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Salesforce Help | Article