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Marketing Cloud Intelligence - Login Error in Marketing Cloud Intelligence After Password Reset

Date de publication: Mar 24, 2026
Description

After successfully resetting their password, users may encounter the following error message during the login process, preventing them from accessing the environment:

Login Error Image

Error Message:

There was a problem approving your request
We can't complete your request at this time.

Please try again later.

Résolution

To resolve this issue, an administrator must reset the user's MFA settings

Numéro d’article de la base de connaissances

005317318

 
Chargement
Salesforce Help | Article