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Marketing Cloud Intelligence - Login Error in Marketing Cloud Intelligence After Password Reset

게시 일자: Mar 24, 2026
상세 설명

After successfully resetting their password, users may encounter the following error message during the login process, preventing them from accessing the environment:

Login Error Image

Error Message:

There was a problem approving your request
We can't complete your request at this time.

Please try again later.

솔루션

To resolve this issue, an administrator must reset the user's MFA settings

Knowledge 기사 번호

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Salesforce Help | Article