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Experience Cloud: Salesforce CDN Migration to Cloudflare — Custom Domain Migration: Methods and Considerations

Veröffentlichungsdatum: Apr 1, 2026
Beschreibung

This article explains the Salesforce CDN migration from Akamai to Cloudflare, covering both the automatic transition performed by Salesforce and the manual migration option that allows you to switch your custom domains at your convenience.

Note: This knowledge is applicable only if the "Domain Configuration Option" for your custom domain is "Serve the domain with the Salesforce Content Delivery Network (CDN)." For all other options, Salesforce CDN is not in use, and this article is not relevant.

Comparison and Considerations

The differences between automatic and manual migration are as follows:The differences between automatic and manual migration are as follows:

Timing

Automatic Migration: Determined by Salesforce; dates cannot be specified.
Manual Migration: Can be performed at any time by the user.

Differences

Automatic Migration: No manual effort required.
Manual Migration: You can schedule the migration for your desired time slot or conduct pre-verification in a Sandbox.
*To perform Sandbox verification without disrupting an active production custom domain, a dedicated custom domain (subdomains allowed) must be prepared for testing purposes.
*When operating a custom domain (e.g., faq.example.com), we recommend setting up a dedicated domain like test.example.com for Sandbox testing.

Notifications

Automatic Migration: Salesforce admins are notified via email of the scheduled date/time prior to migration.
Manual Migration: Can be performed at your convenience, independent of the automatic schedule. (You will be notified by email when "Activation" is ready to be triggered.)

Required Action

Automatic Migration: None.
Manual Migration: Requires checking the domain settings and clicking Activate.

Lösung

Manual Migration Steps

To manually migrate to the Cloudflare CDN, perform the following steps:

  1. From the Gear Icon, Setup > Quick Find and search for "Domains," then select "Domains".
  2. Click Edit next to the target custom domain name.
  3. Select "Use the Cloudflare® CDN to serve this domain" checkbox and click Save.
  4. Wait for the email notification to be sent to the administrator.
    Note: It may take up to 24 hours for the notification to be sent.
  5. Return to the Domains setup page and click the Activate link once it becomes active.
Zusätzliche Ressourcen

You can still complete the migration if 'Activate' is enabled in the Domain Setup, even without the email notification.

Options to Serve a Custom Domain

Note: This article is applicable only if your custom domain is configured to "Serve the domain with the Salesforce Content Delivery Network (CDN)" as described in the help topic above.

Related Release NotesRelated Release Note

Salesforce Migrates Enhanced and Custom Domains Serving Digital Experiences to Cloudflare CDN

Nummer des Knowledge-Artikels

005317688

 
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Salesforce Help | Article