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"Show and Hide Columns" in Tableau Table Extension Not Working on Tableau Cloud/Server

Publish Date: May 13, 2026
Description

When using the Tableau Table dashboard extension on Tableau Cloud or Tableau Server, the "Show and Hide Columns" feature may not respond when clicked by certain users.
This behavior typically occurs with users assigned the Viewer, Explorer, or Creator site roles. In contrast, Site Administrators can use the feature without issues.

Cause

This issue arises because the user lacks Web Edit permissions for the target workbook or view. To save changes to column visibility within the extension, editing permissions are necessary.
Note: Users with a Viewer license cannot receive Web Edit permissions due to product licensing specifications.

Resolution

To resolve this issue, ensure the user has a compatible site role and the necessary permissions. Follow these steps:

Step 1: Verify and Update Site Role
  • Set the user's site role to Explorer or higher.
  • If the user has a Viewer license, upgrade their role to Explorer or higher for permission flexibility.
Step 2: Grant Web Edit Permissions
  • Go to the Permissions settings for the workbook or view. Grant the Web Edit permission to the affected user or group.
Knowledge Article Number

005317724

 
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Salesforce Help | Article