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dataloader.io – Resolving “No Access Token Stored” Salesforce Connection Error

Дата публикации: Jun 30, 2026
Описание

ISSUE

Suddenly your tasks start failing with an error message similar to the one below. This issue is caused by a session expiration on a secondary Salesforce connection used by dataloader.io from MuleSoft to execute tasks. When the session expires, the stored OAuth token is no longer valid, leading to authentication failures.

There is no access token stored under the key 
https://login.salesforce.com/id/00D6g000001V6goEAC/0056g000001FCbFAAW . 
You need to call the message processor. The key will be given to you via a flow 
variable after the OAuth dance is completed. You can extract it using 
flowVars['tokenId'].

CAUSE

This error is caused by a session expiration on a secondary connection that is being used for running the tasks that are failing with that error.

 
Решение

Please, re-create the connection (without deleting it) following these steps:

  1. Click on your username in the top right corner > Settings.
  2. Go to the Connections tab.
  3. Click on NEW CONNECTION > SALESFORCE.
  4. Enter the account details to log in so the connection is created.

Those steps will refresh the session for that already created connection and the error should be gone.

 

NOTE: If you don't delete the connection this procedure won't have any impact on your tasks and the issue will be fixed. In case you delete the connection, as the alert popping up explains, any task related to that secondary connection will be deleted.

Номер статьи базы знаний

005318364

 
Загрузка
Salesforce Help | Article