Loading
Salesforce から送信されるメールは、承認済ドメインからのみとなります続きを読む

Unable to Fetch Attribute Values from Two Different Objects in the Same DataRaptor

公開日: Apr 10, 2026
説明
When attempting to retrieve attribute values from both Asset and OrderItem (OLI) records using a single DataRaptor, the system does not return values from both objects simultaneously.

Based on observations, attribute values are only retrieved from the first object configured in the DataRaptor. For example:
  • If attributes are fetched from Asset first and then OrderItem, only Asset attribute values are returned, while OrderItem attribute values remains empty.
  • If attributes are fetched from OrderItem first and then Asset , only OrderItem attribute values are returned, while Asset attribute values remains empty.

 

This is expected product behavior.
解決策
As a workaround, consider the following approaches:
  1. Custom Field Approach
    1. Create a custom field on the OrderItem object.
    2. Bind the required attribute to this custom field.
    3. Use the DataRaptor to fetch the value from this custom field instead of directly retrieving it from multiple objects.
  2. Separate DataRaptors Approach
    1. Create one DataRaptor to fetch values from the OrderItem object (as currently implemented).
    2. Create a second DataRaptor specifically to fetch values from the Asset object.
    3. Avoid fetching attributes from both objects within the same DataRaptor.
ナレッジ記事番号

005318384

 
読み込み中
Salesforce Help | Article