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dataloader.io Attachment Corruption Issue
Publish Date: Jun 30, 2026
Description
Issue
When using dataloader.io from MuleSoft, inserted attachments may appear corrupt after export. Files may fail to open and show a much smaller file size than the original upload.
Cause
There is a bug that is caused because bulk API is not compatible with "Related objects" including Attachments objects.
Resolution
Solution
There is an internal ticket created and dataloader.io engineering team will fix this issue in a future release.
Alternative solution
For the time being, please, use only the batch API option for Attachments tasks. You can select it in the last step of the task wizard.
Knowledge Article Number
005318893
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