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RCA Field Mapping from OrderItem to Asset state period

게시 일자: Apr 29, 2026
상세 설명

The user is unable to map the installationDate field from Order to Asset using AssetEntitiesMapping. 

솔루션
  1.  Create the required custom fields on both Order Item and Asset State Period.
  2. In OrderEntitiesMapping, map the field from Order Item toSalesTransactionItem.
  3.  In AssetStatePrdToSalesTxnItmMap, map the field from AssetStatePeriod to SalesTransactionItem using Context Definition (Intra-Context Mapping) to support backward propagation.
  4.  In SalesTxnItmToAssetStatePrdMap, map the custom field from SalesTransactionItem to AssetStatePeriod using Context Definition.
  5.  In AssetEntitiesMapping, map the AssetStatePeriod node to the AssetStatePeriod object using sObject-based configuration.
Knowledge 기사 번호

005319413

 
로드 중
Salesforce Help | Article