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Revenue Cloud Advanced: Error '0QLxxxxxxxxxxxxXXX: Is Order Product Locked: value not of required'

Veröffentlichungsdatum: Apr 27, 2026
Beschreibung

This error occurs during the Quote-to-Order process or when the Pricing Procedure is triggered, due to the "IsItemLocked__std" context tag in the "SalesTransactionItem" node having an input mapping defined under "QuoteEntityMapping" in the active Context Definition.

Lösung

Perform the following steps in order to fix this issue:

 

  1. Navigate to Setup → Context Definitions
  2. Open the context definition extended from STC
  3. Click on Map Data
  4. Select Quote Entities Mapping
  5. From the dropdown, choose Edit Input Mapping
  6. On the left side, select salesTransactionItem
  7. Search for the IsItemLocked input mapping
  8. Click to edit it and remove the input mapping

Please raise a case with Salesforce Support team if the issue persist!

Nummer des Knowledge-Artikels

005321431

 
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Salesforce Help | Article