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Revenue Cloud Advanced: Error '0QLxxxxxxxxxxxxXXX: Is Order Product Locked: value not of required'

Дата публикации: Apr 27, 2026
Описание

This error occurs during the Quote-to-Order process or when the Pricing Procedure is triggered, due to the "IsItemLocked__std" context tag in the "SalesTransactionItem" node having an input mapping defined under "QuoteEntityMapping" in the active Context Definition.

Решение

Perform the following steps in order to fix this issue:

 

  1. Navigate to Setup → Context Definitions
  2. Open the context definition extended from STC
  3. Click on Map Data
  4. Select Quote Entities Mapping
  5. From the dropdown, choose Edit Input Mapping
  6. On the left side, select salesTransactionItem
  7. Search for the IsItemLocked input mapping
  8. Click to edit it and remove the input mapping

Please raise a case with Salesforce Support team if the issue persist!

Дополнительные ресурсы

Extend and Map Sales Transactions in Revenue Cloud

 

 

Номер статьи базы знаний

005321431

 
Загрузка
Salesforce Help | Article