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Temporary Plan Product Name Not Displayed on iPad After Creation upon selection.

Publish Date: May 6, 2026
Description

While creating a Plan Product via iPad observe that the system initially assigns a temporary identifier. After selecting or opening the same Plan Product record, the Name field is not populated and appears empty. 

Resolution

This is a known limitation where the temporary name of the Plan Product does not display when selected on an iPad, resulting in the Name field appearing blank.

Knowledge Article Number

005321721

 
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Salesforce Help | Article