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VRA Session History Is Not Generated After Session Completion.

Data pubblicazione: May 28, 2026
Descrizione

After completing a VRA session, no session history record appears in the VRA History tab.
This behavior occurs when the session does not meet the required conditions for session history generation.

Risoluzione

Ensure the session remains active for at least 10 seconds after both participants are connected.
OR
Capture at least one image during the session.

Numero articolo Knowledge

005321737

 
Caricamento
Salesforce Help | Article