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VRA Session History Is Not Generated After Session Completion.

發佈日期: May 28, 2026
描述

After completing a VRA session, no session history record appears in the VRA History tab.
This behavior occurs when the session does not meet the required conditions for session history generation.

解決方案

Ensure the session remains active for at least 10 seconds after both participants are connected.
OR
Capture at least one image during the session.

知識文章編號

005321737

 
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Salesforce Help | Article