In NPSP, reciprocal relationship types are managed through Custom Settings > Relationship Lookup Settings. When a relationship is created between two Contacts, NPSP automatically creates an inverse relationship using the configured reciprocal value.
In some orgs, specific reciprocal relationship types — particularly those involving gendered or extended family terms (e.g., Parent-in-Law/Child-in-Law, Step-parent/Step-child) — may fail to apply the correct inverse value. Instead of creating the expected paired relationship, both sides of the relationship may display the same label (e.g., both sides showing "Parent-in-Law" instead of one showing "Child-in-Law").
This issue has been reported when:
To investigate and resolve this issue:
005321981

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