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The Current Preview fails to download when exporting dashboards as PDF.

公開日: May 15, 2026
説明

When attempting to download the Current Preview of a widget in a CRM Analytics dashboard during PDF export, the download fails and the current preview is not generated successfully.

Image 1: We can see that there are a total of 6 open opportunities. To export all the records, we need to select the “Include Data” permission.

Choose a method of downloading this asset

Image 2: The data has been exported from Assets. 

 

解決策
 

Currently, the PDF preview captures only the content visible within the viewport at the time of rendering. This behavior is expected, as the preview generation process does not preserve widget-level scroll positions.

At present, capturing scrolled content within widgets is outside the supported feature scope for the current release, and the observed behavior aligns with the existing product design.

ナレッジ記事番号

005321991

 
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Salesforce Help | Article