Loading

Markdown in response when using Invocable.Action.createCustomAction and Agent API

Data pubblicazione: May 12, 2026

Descrizione

When an Agentforce agent is configured to return a response in Markdown format as shown below, calling the agent via Invocable.Action.createCustomAction and the Agent API will result in the Markdown formatting being stripped.

Configured Markdown Format: [Salesforce](https://www.salesforce.com)
Actual Response (Plain Text): Salesforce

Risoluzione

Publish the agent using the MIAW (Messaging for In-App and Web) feature.
Construct the Markdown formatting on the client-side application that calls Invocable.Action.createCustomAction and the Agent API.

Risorse aggiuntive

Send Formatted Responses from Agentforce Service Agent to Customers with Markdown in Messaging for In-App and Web

Numero articolo Knowledge

005321997

Questo articolo ha risolto il problema?

Facci sapere, così possiamo migliorare!

Caricamento

Salesforce Help | Article