This article explains why Classic Custom Links are not directly available in Lightning App Builder record pages and outlines three supported workarounds to give users filtered report access from an Account record page.
Classic Custom Links are not surfaced as standalone components in the Lightning App Builder. When using field section layouts instead of the full Record Detail component, custom links cannot be directly placed on the page. However, there are three available workarounds
Option 1: Report Chart Component
Option 2: Custom button with Merge Field URL
Option 3: Formula (Text) Field with HYPERLINK()
Use the steps below to implement your preferred option
Option 1: Report Chart Component
Step 1: Ensure Your Report has a Chart
Step 2: Open Lightning App Builder
Step 3: Add the Report Chart component
Step 4: Save and Activate
Note: The Report must be of a type that supports Charts such as Summary or Matrix. The Chart auto-filters by Account ID when viewed from an Account record page
Option 2: Custom button with Merge Field URL
Step 1: Ensure Your Report has the required Filter
Step 2: Create the Custom button
Step 3: Add the button to the Page Layout
Step 4: Verify on the Record Page
Option 3: Formula (Text) Field with HYPERLINK()
Step 1: Ensure Your Report has the required Filter
Step 2: Create the Formula Field
Step 3: Enter the Formula
Step 4: Verify the field on page
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Written by: Sushil Kumar | Forum Ambassador
Sushil Kumar is a Salesforce Technical Architect at UKG. At the time of writing, Sushil has worked in the Salesforce ecosystem for 15 Years, holds 14 Salesforce Credentials including Salesforce Application and System Architect. Sushil serves as a Trailblazer Community Forum Ambassador, and regularly participates in the community.
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