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2027 Certification Retirements FAQ

Summary

24 Salesforce certifications will retire on February 1, 2027. This FAQ covers everything you need to know about the upcoming changes. Salesforce is updating its certification catalog to keep it valuable and aligned with the latest technology. Key dates to remember:

  • Last day to register: July 24, 2026

  • Last day to take an exam: August 31, 2026

  • Retirement date: February 1, 2027

 

Table of Contents

 

Certification Retirements FAQs


Q: Which certifications are retiring in 2027? 

A: For more information, review the retiring certifications list below.

Q: What is the timeline for the certifications’ retirements? 

A: The timeline for the certification retirements is:

  • Last day to register for an exam: July 24, 2026  

  • Last day to take an exam: August 31, 2026

  • Official retirements: February 1, 2027

 

Q: Should I pursue a certification exam that is scheduled for retirement? 

A: We allow candidates to continue registering for and taking a retiring exam to provide flexibility and options. If you pass before the retirement deadline (August 31, 2026), you'll earn the certification and it will remain visible on your Trailblazer Profile—marked as retired on February 1, 2027.

A retired certification is still a valid certification. It demonstrates your knowledge of the product and your commitment to building expertise in that area. The retirement of this certification reflects an update to our certification catalog, ensuring its alignment with the latest Salesforce products and in-demand skills. It does not mean the underlying product is unsupported, nor does it diminish the valuable expertise you've acquired.

If you've already registered but want to pursue a different certification instead, you can cancel and receive a refund.

 

Q: Why is Salesforce retiring these certifications?
A: The Salesforce Certification program is constantly evolving, which brings changes to our certification exam catalog. These updates ensure your certifications align with changing industry priorities and continue to reflect the most in-demand Salesforce professional skills and expertise critical for today's market.

Retiring these exams helps us to:

  • Make your certifications more valuable: We align our certification offerings with the skills and expertise that hiring managers seek in the workplace.

  • Stay current with the product landscape: As Salesforce technologies evolve, our certification catalog is updated to reflect the skills professionals use daily.

  • Grow your skills where it matters most: We build certifications around the latest job roles, products, and features to give you the most relevant, in-demand certifications available today.

 

Q: What are the next steps on my certification journey if my certification will be retiring? 

A: Get details on the path forward for each retiring certification in the list below. Note that any retired certifications will remain on your Trailblazer Profile record and marked as retired as of February 1, 2027.

 

Q: What new exams are currently in development?

A: We are currently developing new Tableau Next and Marketing Next exams.

 

Q: Is a retired certification still valid?

A retired certification is still a valid certification. It demonstrates your knowledge of the product and your commitment to building expertise in that area. Retirement simply means Salesforce is no longer actively maintaining or evaluating those skills as part of our current catalog—it does not invalidate the work you put in or the knowledge you gained.

 



 

Retiring Certifications

Below is a list of upcoming certification retirements and their paths forward post-retirement.

 

No.

Exam Name

Path Forward

1

Advanced Field Service Accredited Professional

Salesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.

2

Salesforce Certified B2B Solution Architect

Comparable learning content for this certification is available on the Trailhead learning platform.

3

Salesforce Certified B2C Commerce Architect

Comparable learning content for this certification is available on the Trailhead learning platform, in addition to Salesforce B2C Commerce Online Documentation, and the following Trailhead Academy courses:

4

Salesforce Certified Consumer Goods Cloud: Trade Promotion Management Accredited Professional

Salesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.

Partners can also find comparable learning content on Partner Learning Camp (PLC).

5

Contact Center Accredited Professional

Salesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.

6

Salesforce Certified CPQ Administrator

To continue your certification journey, take the Salesforce Certified Revenue Cloud Consultant exam.

7

CPQ and Billing Consultant Accredited Professional

To continue your certification journey, take the Salesforce Certified Revenue Cloud Consultant exam.

8

Salesforce Certified Industries CPQ Developer

Comparable learning content for this certification is available on the Trailhead learning platform, which includes the Industries CPQ Foundations badge.

9

Salesforce Certified Education Cloud Consultant

Comparable learning content for this certification is available on the Trailhead learning platform.


To continue your certification journey, take the following exams to validate your foundational knowledge: 

10

Energy and Utilities Cloud Accredited Professional

Partners can find comparable learning content on Partner Learning Camp (PLC), which includes:


11

Heroku Developer Accredited Professional

To continue your certification journey, take the Salesforce Certified Heroku Architect exam.

12

Loyalty Management Accredited Professional

Partners can find comparable learning content on Partner Learning Camp (PLC), which includes:


13

Salesforce Certified Marketing Cloud Account Engagement Consultant

Salesforce is currently assessing the skills tested in this exam to incorporate them into an upcoming Agentforce Marketing certification launching in late 2026.

14

Marketing Cloud Advanced Cross Channel Accredited Professional

Salesforce is currently assessing the skills tested in this exam to incorporate them into an upcoming Agentforce Marketing certification launching in late 2026.

15

Marketing Cloud Intelligence Accredited Professional

Salesforce is currently assessing the skills tested in this exam to incorporate them into an upcoming Agentforce Marketing certification launching in late 2026.

16

Marketing Cloud Personalization Accredited Professional

Comparable learning content for this certification is available on the Trailhead learning platform, which includes the Discover Marketing Cloud Personalization trail.


Salesforce is currently assessing the skills tested in this exam to incorporate them into an upcoming Agentforce Marketing certification launching in late 2026.

17

Media Cloud Accredited Professional

To continue your certification journey, take the  Salesforce Certified Revenue Cloud Consultant exam to validate your foundational knowledge.

18

Salesforce Certified MuleSoft Catalyst Consultant

Salesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.

19

Salesforce Certified Mulesoft Hyperautomation Developer

Salesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.

20

Net Zero Cloud Accredited Professional

Partners can find comparable learning content on Partner Learning Camp (PLC), which includes:


21

Order Management Administrator Accredited Professional

Salesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.

22

Order Management Developer Accredited Professional

Salesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.

23

Process Automation Accredited Professional

Salesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.

24

Salesforce Certified Nonprofit Success Pack Consultant

This certification is retiring in favor of the newer Salesforce Certified Nonprofit Cloud Consultant (NPC) certification.

 

Post-February 1, 2027 Certification Offerings

For a full list of certifications that will be available versus those retiring after February 1, 2027, please visit the Salesforce Certification Overview.

 

 
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