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Clarifications on Team Management, User Offboarding, and External Identity Provider Behavior in Anypoint Platform

Publish Date: May 20, 2026
Description
  • Can we add the maintainer as a member to the team?
    No. If you are already assigned as the maintainer of the team, there is no need to add yourself separately as a member.
    Team maintainers can manage team members and child teams.

    Reference: MuleSoft Teams Documentation

  • Do we have to remove the person manually from the Anypoint Platform user list as part of the offboarding process?
    Yes. As part of the offboarding process, the user and their associated permissions must be removed manually from the Anypoint Platform user list.

    Reference: Removing Permissions from a User

  • What happens if a new user has the same username as an existing user in the Anypoint Platform organization while configuring the External Identity Provider?
    Users who sign in through SSO are treated as new users in the system. If the new user has the same username as an existing user in the Anypoint Platform organization, both users will coexist independently under the organization. Users with the same username are managed separately from one another.

    Reference: External Identity Documentation

Knowledge Article Number

005384659

 
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Salesforce Help | Article