Education Cloud: PersonEducation related list not visible to non-admin users on Person Account record page

Resolve in order. Each cause builds on the previous one.

Cause 1: Affected user is missing the Education Cloud Full Access (or Limited Access) permission set

1. Navigate to Setup > Company Information and confirm that the Education Cloud - Full Access (or Education Cloud - Limited Access) Permission Set License is provisioned. If it is not listed, contact your Salesforce Account Executive to enable it.
2. Navigate to Setup > Users > Users and open the affected user record.
3. In the Permission Set License Assignments related list, click Edit Assignments and assign Education Cloud - Full Access (or Education Cloud - Limited Access).
4. Navigate to Setup > Permission Sets and open Education Cloud Full Access (or Education Cloud Limited Access).
5. Click Manage Assignments > Add Assignments, select the affected user, and click Assign.

Cause 2: Object-level Read access on PersonEducation [PersonEducation] is missing

1. Navigate to Setup > Permission Sets > [the permission set assigned to the affected user] > Object Settings > Person Educations [PersonEducation].
2. Click Edit and select the Read checkbox under Object Permissions. If non-admin users need to maintain records, also select Create, Edit, and Delete.
3. Click Save.
4. Repeat for any related child objects displayed inside the related list columns (for example, Account [Account], Contact [Contact]).

Cause 3: Field-level security on the columns of the PersonEducation Primary Compact Layout / related list is missing

1. Navigate to Setup > Object Manager > Person Education [PersonEducation] > Compact Layouts and open the Primary Compact Layout to identify which fields are referenced.
2. Navigate to Setup > Object Manager > Person Education [PersonEducation] > Fields & Relationships.
3. For each field referenced by the compact layout (and each lookup field used by the related list, such as Account [AccountId] and Contact [ContactId]), click the field name, then click Set Field-Level Security.
4. Select Visible for the profile assigned to the affected user. Click Save.
5. Repeat for every column field on the related list.

Cause 4: Two PersonEducation related lists exist on the page (multiple lookups) but only one is added to the layout

PersonEducation has more than one lookup to Account/Contact, so two distinct related lists are exposed. If only one is added, non-admin users may see no columns or no records.

1. Navigate to Setup > Object Manager > Person Account > Page Layouts and open the layout assigned to the affected user's profile.
2. In the palette, select Related Lists and drag both Person Educations related lists onto the layout.
3. For each related list, click the wrench icon and add the columns to display under Columns. Click OK.
4. Click Save.

Cause 5: The Lightning record page uses a Related Lists component that is not honoring the page layout

1. From a Person Account record, click the gear icon and select Edit Page.
2. Select the Related Lists component (or replace it with a Related List - Single component pointing to PersonEducation).
3. In the Properties pane, confirm the component renders related lists from the page layout. Save and Activate the page as Org Default or assign to the appropriate profile/app.

Verification

Confirm the issue is resolved by logging in (or using Login As) as an affected non-admin user, opening a Person Account record that has at least one PersonEducation child record, and confirming the Person Education related list displays with the expected columns and records.