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Manufacturing Cloud: Sales Agreement schedule count cannot exceed 120 even with Salesforce Support request

Fecha de publicación: May 24, 2026
Descripción

This article explains the maximum number of schedules supported on a Sales Agreement in Salesforce Manufacturing Cloud, how to request an increase, and what costs apply. Customers describe this as: "By default, you can create up to 72 schedules for a Sales Agreement. If you need to increase this limit, you must contact Salesforce Support".

The Salesforce Help documentation states: "A sales agreement can have a maximum of 1500 products or product categories and 72 schedules. Contact Salesforce support if you want to increase the limits." The documentation does not publish the upper bound.

The actual hard ceiling enforced by the Manufacturing Cloud product team is 120 schedules per Sales Agreement [ScheduleCount on the SalesAgreement object]. Requests for values above 120 (for example, 144, 156, 240, 288, or 300 schedules to support 12 to 25 year forecasts) cannot be fulfilled by Salesforce Support and must be submitted as product feedback through the Salesforce IdeaExchange.

The limit applies to the standard Sales Agreement object in Enterprise, Unlimited, and Developer Editions, in both production and sandbox orgs. Increasing the limit is a no-cost configuration change made by Salesforce Support; it is not a paid feature uplift.

Note: Large schedule counts can affect Sales Agreement save, activation, and actuals-calculation performance. Salesforce recommends keeping schedules at or near 72 where possible.

Solución

Follow these steps to request an increase to the Sales Agreement schedule count limit and confirm the change.

  1. Identify the target schedule count. The maximum the limit can be raised to is 120 schedules per Sales Agreement [ScheduleCount on SalesAgreement]. Requests above 120 cannot be fulfilled.
  2. Collect the org IDs you need updated. The increase must be requested separately for each org, including production and every sandbox where you intend to test or run the higher limit. Example: "Production [Org ID]", "Full Sandbox [Org ID]", "Dev Sandbox [Org ID]".
  3. Document the business justification. Salesforce Support requires a use case before raising the limit (for example, monthly schedules across a 10-year service contract). Include the number of products typically associated with each Sales Agreement so the product team can assess performance impact.
  4. Open a Salesforce Support case. In the case, include:
    1. Subject: "Increase Sales Agreement schedule count limit (Manufacturing Cloud)".
    2. Product: Manufacturing Cloud, Feature: Sales Agreement.
    3. Each org ID and its type (Production, Full Sandbox, Developer Sandbox).
    4. Target schedule count (up to 120).
    5. Business justification.
  5. Grant Salesforce Support login access to each listed org. Navigate to your avatar > Settings > Grant Account Login Access and grant access to Salesforce.com Support for at least one month.
  6. Wait for Salesforce Support to apply the change. There is no charge for this increase. Support will confirm in the case when the limit has been raised on each org.
  7. If your business requires more than 120 schedules (for example, 144, 156, 240, or 300), do not reopen the support case for a higher number. Submit the requirement on the Salesforce IdeaExchange at https://ideas.salesforce.com so the Manufacturing Cloud product team can consider it for a future release. Support cannot exceed the 120 hard limit.
  8. After the limit is increased, performance-test in a sandbox before using the higher value in production. Create a Sales Agreement with the new schedule count, the expected number of products, and run actuals calculation; measure save, activation, and calculation times.

Confirm the issue is resolved by creating a Sales Agreement in the updated org with Schedule Count [ScheduleCount] set to a value greater than 72 (up to 120) and saving the record without receiving a schedule-limit error.

Número del artículo de conocimiento

005385140

 
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Salesforce Help | Article