After configuring a Bundle-Based Adjustment in Salesforce Pricing, the expected price adjustment is not reflected when adding a bundle product to a quote.
Customers may observe behavior such as:
Bundle-Based Adjustments are one of the Price Adjustment Schedule types available in Salesforce Pricing, along with Volume and Attribute adjustments. Bundle-Based Adjustments are designed to adjust the price of child products in a bundle only when those child products are priced separately.
If a child product’s price is included in the bundle’s base price, the adjustment does not apply to that child product.
This behavior can also occur when:
This applies to Revenue Cloud on Salesforce Core in Enterprise, Unlimited, and Developer Editions where Salesforce Pricing is enabled.
Review the configuration based on the applicable cause.
Cause 1: Child product price is included in the bundle base price
Bundle-Based Adjustments do not apply to child products whose price is included in the parent bundle’s base price.
Cause 2: Bundle-Based Adjustment is not linked to the correct price book entry
The Bundle-Based Adjustment must be associated with the correct price book entry for the bundle parent product.
Bundle pricing may not calculate correctly when the parent bundle and child products are associated with different price books.
Cause 3: A child product is missing a required pricing charge
Price adjustments are applied only when the selected products have the required one-time or recurring pricing charges configured.
If a selected child product does not have the required pricing charge, the price adjustment for that product is not applied.
Cause 4: Pricing procedure does not invoke the Bundle-Based Adjustment step
The active pricing procedure must include the pricing element that evaluates Bundle-Based Adjustments.
After completing the applicable resolution steps, verify the behavior:
Bundle-Based Adjustments do not apply to child products whose price is included in the bundle base price. To apply a Bundle-Based Adjustment to a child product, configure the child product so that it is priced separately during bundle configuration.
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