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Manufacturing Cloud: ARC Templates managed package install fails with "Couldn't find object AssetWarranty" error

Publish Date: May 26, 2026
Description

This article explains why the Manufacturing Cloud ARC Templates managed package fails to install with an AssetWarranty object error and how to resolve it. Customers describe this as: "Installing the 'Manufacturing Cloud ARC' template managed package throws this error: RelationshipGraphDefinition $.graph.rootNode.childRelationships[1]...Couldn't find object AssetWarranty. To use a custom object, be sure to append '__c' after the object name" and "prebuilt ARC graphs cannot be used due to AssetWarranty error during package install."

The full error string is: "RelationshipGraphDefinition $.graph.rootNode.childRelationships[1].targetObjectNode.childRelationships[0].targetObjectNode.childRelationships[1].targetObjectNode.objectCouldn't find object AssetWarranty. To use a custom object, be sure to append '__c' after the object name. To find object names, see your WSDL."

AssetWarranty [AssetWarranty] is a standard Salesforce object delivered with the Asset Service Lifecycle Management (ASLM) and Warranty Lifecycle Management feature set in Manufacturing Cloud. The ARC Templates for Manufacturing package contains a RelationshipGraphDefinition that references AssetWarranty as a child node. If the org does not expose the AssetWarranty object, because the Warranty Lifecycle Management feature is not enabled or the required permission set licenses (PSLs) are not provisioned, the package install validates the graph definition against the org's metadata, fails to resolve AssetWarranty, and aborts with the error above.

Resolution

Resolve the install failure by ensuring the AssetWarranty standard object is available in your org before installing the ARC Templates for Manufacturing package.

Cause 1: Warranty Lifecycle Management feature and permission set licenses are not provisioned
1. Confirm your org has Manufacturing Cloud with Asset Service Lifecycle Management entitlements. From Setup, in the Quick Find box, enter Company Information, and then select Company Information.
2. Under Permission Set License Summary, verify that the following permission set licenses are present: Warranty Lifecycle Management Psl, Claims Management Foundation, and Omnistudio Admin. If any are missing, contact your Salesforce Account Executive to provision them — Salesforce Support cannot provision PSLs.
3. From Setup, in the Quick Find box, enter Permission Sets, and then select Permission Sets. Assign Warranty Lifecycle Management Psl, Claims Management Foundation, and Omnistudio Admin to the user performing the install.
4. Open the Developer Console and run the SOQL query: SELECT Id FROM AssetWarranty LIMIT 1. The query must execute without an INVALID_TYPE error before continuing. If it returns "sObject type 'AssetWarranty' is not supported", the feature is still not enabled — return to step 2.
5. Re-run the package install URL for the ARC Templates for Manufacturing package: https://login.salesforce.com/packaging/installPackage.apexp?p0=04tWs000000Resb (production) or https://test.salesforce.com/packaging/installPackage.apexp?p0=04tWs000000Resb (sandbox).
6. Select Install for All Users, and then click Install

Knowledge Article Number

005385204

 
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Salesforce Help | Article