Integration license users are unable to access AssetAccountParticipant and AssetContactParticipant objects and receive errors such as “INVALID_TYPE: sObject type ‘AssetAccountParticipant’ is not supported” or “INVALID_TYPE: sObject type ‘AssetContactParticipant’ is not supported” when executing SOQL queries. At the same time, the same users can successfully query Fleet, FleetAsset, and FleetParticipant objects, indicating that core Fleet Management access is enabled but access to the asset participant junction objects is missing.
The issue is due to the Tab Settings on the user’s profile are configured as Hidden for Fleet Management tabs, preventing them from appearing even though the objects and permissions exist.
Resolve the issue by following the steps below in the specified order.
Cause 1: Fleet Management tabs are set to Hidden on the user’s profile
Cause 2: Salesforce Integration license user is missing Fleet Management entitlement or requires a dedicated permission set for API access
Validation
Log in as the affected Integration user and execute the following SOQL queries via REST or SOAP API:
Both queries should return a successful response (with zero or more records) instead of the “INVALID_TYPE” error. Additionally, confirm that standard users can access the Fleet Management app from the App Launcher.
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