Overview

Trailhead Academy offers Instructor-Led Training (ILT), workshops, Salesforce certifications, and hands-on learning experiences designed to help customers maximize their Salesforce investment through guided, expert-led education.

This article centralizes Trailhead Academy training offerings and provides direct registration links to courses and workshops, including Agentforce, Data 360, Service Cloud, Marketing Cloud, MuleSoft, Tableau, Revenue Management, and more.

Whether you are just getting started or looking to deepen your expertise, Trailhead Academy offers learning paths for administrators, developers, architects, consultants, and business users.

Browse the Full Trailhead Academy Full Catalog

A

Activate Enterprise Knowledge for Agentforce with Data 360 - SDC017

Learn to connect enterprise knowledge and Data 360 to Agentforce using RAG for grounded AI responses.
Register for SDC017

Administer Agentforce Financial Services - IND330

Configure Agentforce Financial Services solutions for banking and wealth management.
Register for IND330

Administer Agentforce Health - IND320

Configure personalized Agentforce Health solutions to improve patient experiences.
Register for IND320

Administer Intelligent Service Cloud Solutions - ADX361

Build intelligent customer service experiences using Service Cloud and Einstein.
Register for ADX361

Administer, Extend, and Automate Salesforce - ADX211

Learn advanced Salesforce administration and automation capabilities.
Register for ADX211

Advance Your Data 360 Identity Resolution Skills - SDC010

Improve identity resolution and customer profile unification in Data 360.
Register for SDC010

Agentforce Observability - AGT505

Monitor and optimize AI agent performance using Agentforce Observability tools.
Register for AGT505

Agentforce Sales Agent Activation Workshop - AGT404

Configure Lead Nurturing and Sales Coach agents with Agentforce.
Register for AGT404

Agentforce Service Specialist - AFS401

Build and optimize AI-powered service agents using Agentforce Builder.
Register for AFS401

Agentforce Vision and Use Cases - AGT501

Explore Agentforce use cases and AI-powered digital labor opportunities.
Register for AGT501

Agentic Acceleration: Activating Your AI Network with MuleSoft Agent Fabric - MSA007

Learn how to orchestrate AI agent workflows with MuleSoft Agent Fabric.
Register for MSA007

Anypoint Platform Architecture: Application Networks - ARC720

Build scalable application networks using API-led connectivity.
Register for ARC720

Anypoint Platform Architecture: Integration Solutions - ARC730

Design enterprise integration solutions with MuleSoft.
Register for ARC730

Anypoint Platform Development: API Design with MuleSoft - DEX475

Design reusable APIs with MuleSoft Anypoint Platform.
Register for DEX475

Anypoint Platform Development: DataWeave - DEX480

Build advanced DataWeave solutions with MuleSoft.
Register for DEX480

Anypoint Platform Development: Fundamentals - DEX401

Learn API management and Mule 4 development fundamentals.
Register for DEX401

Anypoint Platform Development: Production-Ready Development Practices - DEX660

Build production-ready MuleSoft integrations and development workflows.
Register for DEX660

Anypoint Platform Development: Production Ready Integrations - DEX670

Develop scalable and production-ready integrations using MuleSoft.
Register for DEX670

Anypoint Platform Operations: CloudHub 2.0 - OPS325

Administer Mule applications with CloudHub 2.0.
Register for OPS325

Anypoint Platform Operations: Runtime Fabric for Self-Managed Kubernetes - OPS335

Deploy Mule runtimes on Kubernetes environments.
Register for OPS335

Anypoint Platform Operations: Universal API Management - OPS350

Manage APIs and gateways using Anypoint Platform.
Register for OPS350

Automate No-Code Solutions Using Flow - ADX301

Automate business processes using Flow Builder.
Register for ADX301

Automate Product-to-Cash with Agentforce Revenue Management - REV001

Automate revenue operations from product setup through billing.
Register for REV001

B

B2C Commerce Developer with SFRA - CCD102

Implement Salesforce B2C Commerce storefront reference architecture solutions.
Register for CCD102

Build a Service Agent using Agentforce Builder and Agent Script - AGT590

Build secure AI-powered service agents using Agentforce Builder.
Register for AGT590

Build and Analyze Customer Journeys using Marketing Cloud - MKT101

Create personalized customer journeys with Marketing Cloud.
Register for MKT101

Build and Deploy Document Generation Templates - DGN001

Create server-side and client-side document generation templates.
Register for DGN001

Build Applications Programmatically on the Salesforce Platform - DEX450

Build custom applications with Apex and Lightning Web Components.
Register for DEX450

Build Guided Experiences with Omnistudio - OMS435

Develop guided Salesforce Industries experiences using Omnistudio.
Register for OMS435

Build Omnistudio Components with Designers on Core - OMS001

Build Omnistudio components using standard designers on Salesforce Core.
Register for OMS001

Build Reports and Dashboards in Sales Cloud - SSC005

Create reports and dashboards to track sales performance.
Register for SSC005

Build Salesforce Hyperautomation Solutions with MuleSoft - ADX350

Build hyperautomation solutions across Salesforce and MuleSoft.
Register for ADX350

Building Contracts in Agentforce Revenue Management - REV009

Build and manage contracts using Agentforce Revenue Management.
Register for REV009

Building Lenses, Dashboards, and Apps in CRM Analytics - ANC201

Learn how to build CRM Analytics lenses, dashboards, and apps to uncover business insights and drive data-informed decisions.
Register for ANC201

Build Sharing and Visibility Architect Expertise - ARC101

Design enterprise integration solutions that are secure, scalable, and high-performing on the Salesforce Platform.
Register for ARC101

C

Collaborate with a Tableau Site - TAB004

Learn how to collaborate, share insights, and manage content within a Tableau site environment.
Register for TAB004

Configure and Administer a Salesforce CPQ Solution - CPQ301

Administer Salesforce CPQ solutions using out-of-the-box functionality.
Register for CPQ301

Configure Content Management in LSC for Customer Engagement - LSC004

Learn to administer Intelligent Content, configure core features, and manage customizable engagement workflows in Life Sciences Cloud.
Register for LSC004

Configure Emissions Tracking with Net Zero Cloud - NZC001

Track emissions and sustainability initiatives using Net Zero Cloud.
Register for NZC001

Configure Revenue Cloud Billing to Optimize each Customer Touchpoint - REV012

Streamline financial operations and unify sales and finance by leveraging Revenue Cloud Billing to automate invoice sequencing and milestone billing.

Configure Sort Options to Drive B2C Conversions - B2C002

Optimize B2C Commerce sorting and merchandising experiences.
Register for B2C002

Create a Help Center with Agentforce for Service and Experience Cloud - ASC010

Learn how to build and customize a Help Center site in Experience Cloud using the guided setup.
Register for ASC010

Create Customized Pricing with Agentforce Revenue Management - REV004

Automate pricing and product configuration in Revenue Management.
Register for REV004

Customize Product Components and Attributes with Agentforce Revenue Management Configurator - REV003

Learn to establish rules and constraints for tailoring product attributes and components within Revenue Cloud.
Register for REV003

D

Data 360 Implementation and Use Case Planning - SDC008

Plan Data 360 implementations and AI-powered use cases.
Register for SDC008

Data 360 with Agentforce Implementation Use Case Planning - SDC014

Explore how Data 360 enhances Agentforce-powered experiences.
Register for SDC014

Design and Administer an Omnistudio Solution - OMS335

Learn to manage Salesforce Industries solutions utilizing Omnistudio and the Business Rules Engine.
Register for OMS335

Design and Build Effective Solutions with Data 360 - SDC301

Unlock insights and AI capabilities with Data 360.
Register for SDC301

Design Data-Driven Marketing Cloud Solutions - MKT201

Design scalable, data-driven customer engagement solutions using Marketing Cloud.
Register for MKT201

Design Home Pages for Every Role - ADX008

Create personalized Salesforce home page experiences for different business roles.
Register for ADX008

Develop a B2C Composable Storefront - B2C201

Build composable storefront experiences for B2C Commerce.
Register for B2C201

Discover Data Insights with Tableau - TAB101

Analyze and visualize data using Tableau dashboards and analytics.
Register for TAB101

Discover Salesforce Data 360 Fundamentals - SDC101

Learn the fundamentals of customer data and Data 360.
Register for SDC101

Drive Revenue with Usage-Based Products in Agentforce Revenue Management - REV007

Configure and monetize usage-based products in Revenue Cloud.
Register for REV007

Drive Sales with Account Engagement - PDX101

Generate and engage leads using Marketing Cloud Account Engagement.
Register for PDX101

E

Employee Agent Activation - AGT502

Build Employee Agents to support internal productivity and automation.
Register for AGT502

Enhance B2C Site Search to Drive Sales & Shopper - B2C001

Optimize B2C storefront search experiences to improve shopper engagement and sales.
Register for B2C001

Explore Consumption Credit Utilization in Data Cloud - SDC005

Estimate and optimize Data Cloud credit consumption and usage.
Register for SDC005

Einstein for Intelligent Document Processing - MSA003

Use Einstein AI to extract and process document data with MuleSoft.
Register for MSA003

Essentials for New Lightning Experience Administrators - ADX201

Learn Salesforce administration fundamentals for Lightning Experience.
Register for ADX201

Expanding Billing Functionality with Revenue Cloud - REV008

Expand invoice and billing management capabilities in Revenue Cloud.
Register for REV008

Explore Credit Consumption Estimation in Data 360 - SDC005

Estimate and optimize Data 360 credit usage.
Register for SDC005

G

Get Started Using Flows for Cross-Channel Campaigns - MOC002

Build and automate cross-channel campaigns using Marketing Cloud Flows.
Register for MOC002

Get Started with Agentforce Builder and Agent Script - AFS010

Learn the basics of Agentforce Builder and Agent Script.
Register for AFS010

Get Started with Agentforce Observability - AFS009

Monitor and analyze AI agent performance.
Register for AFS009

Get Started with Agentforce Service Assistant - ASC009

Guide service agents with contextual workflows using Agentforce Service Assistant.
Register for ASC009

Get Started with AI Content Creation for Account Engagement - PDX001

Create AI-powered marketing content using Account Engagement tools.
Register for PDX001

Get Started with Einstein Bots - ASC006

Create and configure Einstein Bots for automated customer service interactions.
Register for ASC006

Get Started with Einstein for Service - ASC008

Use Einstein AI capabilities to improve customer service experiences.
Register for ASC008

Get Started with Record-Triggered Flows - ADX009

Automate business processes using Salesforce Record-Triggered Flows.
Register for ADX009

Go Beyond AMPscript Basics in Marketing Cloud - MKT003

Advance your AMPscript skills for personalization and automation in Marketing Cloud.
Register for MKT003

Get Started with AMP Script in Marketing Cloud - MKT002

Utilize AMPscript to deliver highly personalized content across your email marketing campaigns.
Register for MKT002

Get Started with Anypoint Platform and Anypoint Code Builder - MAX155

Explore the basics on how to build no-code APIs with MuleSoft Anypoint Platform and Anypoint Code Builder.
Register for MAX155

Get Started with Campaign Creation and Agentforce in Marketing Cloud - MOC001

Create marketing campaigns using Marketing Cloud and Agentforce features.
Register for MOC001

Get Started with Case Management in Service Cloud - ASC001

Learn case management fundamentals and customer support workflows in Service Cloud.
Register for ASC001

Get Started with Custom Agentforce Actions for Marketing - MOC003

Configure Agentforce-powered marketing actions and automation workflows.
Register for MOC003

Get Started with Data 360 for Tableau Next - SDC013

Prepare Tableau Next experiences powered by Data 360 insights and unified data.
Register for SDC013

Get Started with Data 360 Governance - SDC004

Implement governance and policy enforcement in Data 360.
Register for SDC004

Getting Started with Anypoint Platform - MAX150

Discover the core concepts of creating no-code APIs using Anypoint Platform from MuleSoft. Register for MAX150

Get Started with Salesforce Lightning Knowledge - ASC004

Learn how to create and optimize knowledge articles.
Register for ASC004

I

Implement and Manage CRM Analytics - ANC301

Configure, manage, and optimize CRM Analytics solutions.
Register for ANC301

Implement Salesforce Field Service - FSL201

Configure Salesforce Field Service solutions for field teams.
Register for FSL201

Ingest, Harmonize, and Unify Data with Data 360 - SDC001

Create unified customer profiles using Data 360.
Register for SDC001

L

Lock It Down: Secure Your APIs with HTTPS - MSA005

Secure MuleSoft APIs using HTTPS and security best practices.
Register for MSA005

M

Manage Accounts and Contacts in Sales Cloud - SSC001

Manage customer accounts and contacts within Sales Cloud.
Register for SSC001

Manage Activities and Email in Sales Cloud - SSC004

Track activities and manage email workflows in Sales Cloud.
Register for SSC004

Manage and Merchandise a B2C Commerce Cloud Store - CCM101

Manage merchandising and storefront experiences for B2C Commerce.
Register for CCM101

Manage and Merchandise a Salesforce Commerce Store - B2B110

Manage merchandising and storefront capabilities for Salesforce Commerce.
Register for B2B110

Maximize Data Impact with Zero Copy in Data 360 - SDC006

Virtualize external data sources with Zero Copy capabilities.
Register for SDC006

MuleSoft for Agentforce: API Catalog - MSA002

Create APIs and activate them as agent actions using MuleSoft.
Register for MSA002

MuleSoft for Agentforce: Topic Center - MSA001

Create agent-enabled APIs using MuleSoft Topic Center.
Register for MSA001

O

Optimize SEO Tools to Drive Traffic to Your B2C Commerce Store - B2C001

Optimize SEO strategies and storefront visibility for B2C Commerce experiences.
Register for B2C001

Plan and Execute Engagements Using LSC for Customer Engagement - LSC002

Track and manage healthcare engagements using Life Sciences Cloud.
Register for LSC002

Power Up Your Data Ingestion and Mapping Expertise - SDC009

Advance your Data 360 ingestion and mapping skills.
Register for SDC009

Prepare for your Administrator Certification Exam - CRT101

Prepare for the Salesforce Certified Administrator exam.
Register for CRT101

Prepare for your Technical Architect Credential - CTA601

Prepare for the Salesforce Certified Technical Architect credential process.
Register for CTA601

Program Lightning Web Components - DEX602

Build advanced Lightning Web Components applications.
Register for DEX602

R

Revenue Cloud Advanced: Transaction Management - REV005

Manage transactions and revenue workflows in Revenue Cloud.
Register for REV005

S

Sales Agent Activation - AGT504

Configure AI-powered sales agents using Agentforce.
Register for AGT504

Sales Agent Activation Workshop - AGT404

Build and activate sales-focused Agentforce experiences.
Register for AGT404

Segment and Activate Data in Data 360 - SDC003

Learn segmentation and activation strategies in Data 360.
Register for SDC003

Service Agent Activation - AGT503

Build and activate AI-powered service agents.
Register for AGT503

Simplify Complex Calculations with Business Rules Engine - BRE001

Use Business Rules Engine to simplify complex calculations and decisions.
Register for BRE001

Set up Account, Territory, and Product Management in Life Sciences Cloud - LSC001

Manage healthcare accounts, territories, and product data in Life Sciences Cloud.
Register for LSC001

Set Up the Agent Console - ASC002

Configure and customize the Service Cloud Agent Console.
Register for ASC002

Set Up the Opportunity Workspace in Sales Cloud - SSC003

Configure Opportunity Workspace features and workflows in Sales Cloud.
Register for SSC003

Set Up Visit Management in Life Sciences Cloud - LSC003

Configure Visit Management capabilities within Life Sciences Cloud.
Register for LSC003

Streamline Approvals with Agentforce Revenue Management - REV010

Automate approvals and compliance workflows in Revenue Cloud.
Register for REV010

Tableau Desktop I: Fundamentals - TTD101

Learn Tableau Desktop fundamentals for data analysis and visualization.
Register for TTD101

Tableau Desktop II: Intermediate - TTD201

Build intermediate Tableau visualization and calculation skills.
Register for TTD201

Tableau Desktop III: Advanced - TTD301

Learn advanced Tableau calculations and visualizations.
Register for TTD301

Tableau Prep I - TTP101

Prepare and clean data using Tableau Prep Builder.
Register for TTP101

Tableau Site Administration - TSA101

Manage and maintain Tableau Server sites.
Register for TSA101

U

Understand and Drive Your Salesforce Implementation - BSX101

Learn key Salesforce implementation strategies and best practices.
Register for BSX101

Update Your Agent From Legacy to New Builder - AFS013

Upgrade legacy agents using Agentforce Builder and Agent Script.
Register for AFS013

Upgrade Your Agent from Legacy to New Builder - AFS013