Error "0x5CE10192" acquireProjectHierarchyLock Timeout Migrating to Tableau Cloud

During a migration from Tableau Server to Tableau Cloud using Tableau Migration SDK, multiple project creation requests failed in the project creation phase. The failures returned the following error and indicated that retries were exhausted while trying to fulfill acquireProjectHierarchyLock.

Error Detail:

There was a problem creating project '<Project Name>'.. 

(0x5CE10192 : com.tableausoftware.server.status.reporting.TableauRuntimeException: Retries exhausted while trying to fulfill acquireProjectHierarchyLock)

Cause:

acquireProjectHierarchyLock is an exclusive advisory lock scoped at the site level. Several operations acquire this lock, including creating, moving, deleting projects, and modifying project permissions.

If a large number of operations requiring this lock are executed within a short period of time, multiple vizportal threads may become blocked while waiting to acquire the lock. Under high concurrency scenarios, such as parallel project creation during migration, this can lead to lock contention and timeout-related failures.