The Product Detail Card component on B2B AURA sites does not support Video content

Non-Enhanced CMS workspaces do not support content of type Video. It only supports the following content types:

• Document

• Image

• News

By default, Non-Enhanced CMS workspaces can be connected to AURA sites.

In Salesforce B2B Commerce, media content such as images is retrieved from the connected CMS workspace and displayed on the Product Detail Page (PDP) using the Product Detail Card component.

Current Behavior

The Product Detail Card component only supports displaying image-based content on the PDP page. Content of type Video is not supported, which is the expected behavior.

Enhanced CMS Workspace Support

Enhanced CMS workspaces were introduced in 2022 and added support for additional content types, including:

• Video

After the release of Enhanced CMS workspaces, they could also be connected to AURA sites.

However, even when using an Enhanced CMS workspace that supports Video content, the Product Detail Card component on AURA sites still does not support rendering Video content on the PDP page.

Conclusion

Although Enhanced CMS workspaces support Video content, the out-of-the-box Product Detail Card component for AURA sites only supports image rendering on the Product Detail Page. Video support is currently not available and this behavior is working as designed.