Agentforce: Enable Agentforce in Slack by installing the Slack Connected App

Please follow the Resolution steps below to complete the setup successfully.

-Install or upgrade the Slack Platform Connector package in Salesforce using the provided installation link, and confirm that the slack-platform-connector package appears under Installed Packages.

Use the appropriate package installation link below:

• Production:
  https://login.salesforce.com/packaging/installPackage.apexp?p0=04tKX000000cHXG

• Sandbox:
  https://test.salesforce.com/packaging/installPackage.apexp?p0=04tKX000000cHXG
  

-In Slack, navigate to Tools & Settings → Manage Salesforce Organizations. Select Connect Salesforce Org, enter your Salesforce domain URL, disable Map user accounts automatically, and submit the connection request.

-In Salesforce Setup, search for Manage Slack Connection, then approve the pending request and accept the required terms.

-Return to Slack and go to Tools & Settings → Manage Salesforce Organizations. Refresh the page if needed. Your Salesforce org should display Connection status: Ready to activate. Click View Details, then Activate, and confirm in the pop-up.

-Next, add your Slack user in Salesforce by opening the Users tab, selecting Add individually, searching for your Slack username (marked “you”), and clicking Grant Access.

-Finally, in Slack, refresh your workspace, select Sign in to Salesforce from the left panel, then complete the login flow using your admin credentials and approve access.