Loading
ただいま大変多くのお問い合わせをいただいており、ご連絡までにお時間を頂戴しております続きを読む

Engagement- BusinessHours object not supported for Marketing Cloud Synchronized Objects

公開日: Jun 4, 2026
説明

The BusinessHours_Salesforce synchronized object pauses automatically.  A refresh will update the sync data however the object will pause again eventually.  This is a limitation with object because getdeleted() call is not supported for this object. As a result, the sync schedule gets paused due to repeated errors for trying the getdeleted() call and puts the object in state of pause.  

解決策

If changes are made to the BusinessHours object in your Salesforce Org, then you can manually refresh the BusinessHours_Salesforce object with the understanding that the synchronization will pause again because the object continues to fail on the getDeleted call. 

You could also import the BusinessHours object as a report, refer to the Resolution section of the following documentation.

Step-up Authentication

Another option is to export the BusinessHours object details then import to your Marketing Cloud org. 

 

 

ナレッジ記事番号

005386251

 
読み込み中
Salesforce Help | Article