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Runtime Fabric Applications Stuck in Unwanted State Cannot Be Deleted by User in Runtime Manager

Veröffentlichungsdatum: Jun 10, 2026
Beschreibung

PROBLEM:
When deploying applications to Runtime Fabric using Anypoint Controller for Kubernetes [https://docs.mulesoft.com/runtime-fabric/latest/deploy-mule-app-anypoint-controller], applications may enter an unwanted or "bugged" state in Runtime Manager. These applications remain visible in the Anypoint Platform UI but are not actively deployed or manageable by standard user operations.

Attempts to delete these applications using the Anypoint Platform UI, HTTP API requests, or -> https://docs.mulesoft.com/runtime-fabric/latest/deploy-mule-app-anypoint-controller#delete-a-mule-application commands result in errors such as:
I'm not the owner...'
'uninstall: Failed to purge the release release: not found'

ROOT CAUSE:
Applications can enter an unmanageable state in Runtime Manager due to various deployment issues, such as misconfigurations, resource constraints, or inconsistencies during automated deployments. When an application reaches this specific "bugged" state, its metadata in Runtime Manager may become inconsistent with its actual state on the Runtime Fabric cluster. This inconsistency, combined with the system's current design, prevents users from forcibly deleting these applications through standard self-service mechanisms.

Lösung

SOLUTION:
If you encounter applications stuck in an unwanted state in Runtime Manager that cannot be deleted using standard methods, you must contact MuleSoft Support for assistance. There is currently no self-service mechanism for users to forcibly remove applications in this specific condition.

When contacting Support, provide the following information:
1.  The Anypoint Platform Organization ID where the applications are stuck.
2.  The name(s) of the application(s) that need to be removed (e.g., `your-stuck-app-name`).
3.  The Runtime Fabric name where the applications were deployed (e.g., `your-rtf-name`).
4.  Any specific error messages received when attempting to delete the applications (e.g., `I'm not the owner...`).
5.  Details about the deployment method used and steps taken so far (e.g., manual deployment, CI/CD pipeline, ArgoCD with Helm charts).

Nummer des Knowledge-Artikels

005386647

 
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