Report Layers Missing from Field Service Scheduling Console

Symptom

Report Layers are unavailable in the Scheduling Console. In the legacy Dispatcher Console, this feature overlays report data (such as resource availability or service areas) directly on the map view, accessible via Map > Map Layer > Report. No equivalent option exists in the Scheduling Console.

Cause

Report Layers have not yet been implemented in the Scheduling Console. This is a feature gap, not a configuration or permission issue.

Note: The Scheduling Console is only available when Enhanced Scheduling and Optimization (ESO) is enabled. If you are on legacy scheduling, the Scheduling Console is not accessible.